Information on collection and use of personal information

※ Information on collection and use of personal information To protect customers' personal information safely, we ask for your consent to the collection and the use of personal information as below. Please note that anyone who has not agreed to the contents below are not able to register an inquiry. 1. Items of personal information to be collected The company collects the following personal information for rather prompt and accurate response to customers' inquiries. - Items to be collected: Name of customer, name of company, email address, contact number - Method of collection of such personal information: To be directly written by customers when registering an inquiry 2. Purpose of collection and use of personal information The company utilizes the personal information collected for the purpose of providing improved service in operating the website. 3. Period of preservation and use of personal information The company is to destroy the relevant personal information immediately after achieving its purposes of the collection and the use of personal information in principle. However, the following information is to be preserved during the period specified by the following reason - Items to be preserved: Name of customer, name of company, email address, contact number - Reason of preservation: To improve response system to inquiries and complaints - Period of preservation: To be deleted straight after the inquiry has been answered 4. Disadvantages from refusal of or rights to refuse such consent - Customers have rights to refuse to agree to the collection of personal information by the company and the company shall prepare procedures to select 'agree' or 'disagree' to a consent of collection of personal information or each content of user agreements and consider that only customers selecting 'agree' agree to the collection of personal information. - Any customers refusing to agree to the collection of personal information are not able to make an inquiry through Q&A and, accordingly, also not able to receive any information provided by the company. 5. Complaint service on personal information The company has prepared a department and designates a person in charge of managing personal information as below to protect personal information of customers and to resolve complaints related to personal information. 1) Manager of personal information - Name: Hng, Soo, Ji - Department: Department of general affairs of personnel - Position: Section chief - Contact number: +82-31-950-0232 - Email: insa@knwkorea.com 2) Person in charge of personal information - Name: Hng, Soo, Ji - Department: Department of general affairs of personnel - Position: Section chief - Contact number: +82-31-950-0232 - Email: insa@knwkorea.com Customers can report any complaints related to protection of personal information occurred while using services of the company to manager or a person in charge of personal information. The company will give fast and satisfying answer to the reports of users. If there are any customers wishing to report something or demanding a counseling regarding an invasion of personal information, please contact the following organizations. 1. Personal Information Dispute Mediation Committee (www.1336.or.kr/+82-1336) 2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/+82-2-580-0533~4) 3. Internet Criminal Investigation Center of the Supreme Prosecutors' Office (http://icic.sppo.go.kr/+82-2-3480-3600) 4. Cyber Terrorism Countermeasure Center of the National Police Agency (www.ctrc.go.kr/+82-2-392-0330)

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